ORDERING

 

WHERE DO YOU SHIP TO?

19/99 Beauty currently ships within Canada and the United States. Shopping internationally? Check out our stockists.

 

HOW MUCH DOES SHIPPING COST?

 

Shipping costs $7 CAD Canada-wide. Orders over $40 ship free.  

 

HOW LONG DOES SHIPPING TAKE?

 

We ship orders by next business days. East Coast shipping takes 2-4 business days. West Coast shipping takes 5 - 8 business days.

 

HOW DO I CANCEL MY ORDER?

 

Email hello@1999beauty.com as soon as possible—if your order is still processing, we are happy to cancel your order! We can’t cancel orders once they’ve been prepared for shipping.

 

HOW DO I RETURN AN ITEM?

 

We want you to love your 19/99 Beauty product. If you aren’t happy with the product, we will provide a refund or an exchange for any product ordered from 1999beauty.com within 30 days of purchase. Just email us with your name, order number, and reason for return at hello@1999beauty.com. Please note, your original shipping charges will not be refunded.

Credit card refunds usually take 5-10 business days to appear on your statement.

 

 

WHAT SHOULD I DO IF I RECEIVE THE WRONG PRODUCT?

 

If you received a product different from the one that you ordered, we apologize! Reach out to us  hello@1999beauty.com and we will make sure the correct 19/99 Beauty product gets to you.

 

 

 

 

PRODUCT

 

For additional information on our products, please reach out to hello@1999beauty.com

 

HOW DO YOU USE THE PRECISION COLOUR PENCILS? 

Creamy enough to be used as a lipstick, bendable enough to be used as a blush and eyeshadow, with a precision tip allows to line and define eyes and lips.

 

If using as a lipstick, fill in lips to desired opacity with the pencil.

 

If using as a blush, contour, or eyeshadow, apply to few lines or dots where colour is desired and blend out with fingers or a brush.

 

If using as a liner, line where definition is desired. All pencils can be used on water liner.

 

HOW DO YOU USE HIGH-SHINE GLOSS?

 

Formulated to add a dewy glow, the High-Shine Gloss can be added anywhere on the face you are looking for extra hydration and a dewy glow.

 

If using on lips, apply directly to lips, either bare or on top of colour.

 

If using as eye gloss, tap onto eyelids with finger tip.

 

If using as highlight, tap onto the cheeks, cheek and or brow bone.

 

IS 19/99 BEAUTY CRUELTY FREE?

 

Yes all 19/99 Beauty products are cruelty free.

 

ARE 19/99 BEAUTY PRODUCTS CLEAN?

 

We believe in science, not marketing hype. All products are free of harmful ingredients, synthetic fragrances, and are cruelty free. If you would like more information about ingredients in a specific product, send us an email at hello@1999beauty.com

 

ARE 19/99 BEAUTY PRODUCTS VEGAN?

 

Yes all 19/99 Beauty products are vegan.

 

WHERE IS 19/99 BEAUTY MANUFACTURED?

 

We work with the best global manufacurers. Our current products are made in Canada, Italy, and Ireland. The origin of each product is listed on each product page.

 

IS 19/99 BEAUTY GLUTEN-FREE?

 

We can not guarantee our products are 100% gluten free, however none of the ingredients include gluten.

 

WHEN WILL MY PRODUCTS EXPIRE?

 

Our High-Shine Gloss expires 12 months after opening. Our Precision Colour Pencil expires 18 months after opening. 

 

CAN I RECYCLE MY 19/99 BEAUTY PRODUCT?

 

High-Shine Gloss Recycling

 

Our tube is made of PEG plastic, which is a common household plastic. Once you are finished with your gloss, you can recycle with your household plastic.

 

Precision Colour Pencil Recycling

 

Recycle the pencil cap with your household plastics. The Precision Colour Pencil barrel is cosmos certified organic, and can be included in your household compost.

Secondary Packaging

Remove stickers from 19/99 envelope and include with your paper recycling. Our mailers are also made from recycled paper, and can be included in your household recycling.