19/99 Beauty is available exclusively on 1999beauty.ca
WHERE DO YOU SHIP TO?
19/99 Beauty currently ships within Canada and the United States. Shopping internationally? Find us on Cult Beauty.
HOW MUCH DOES SHIPPING COST?
Shipping costs $5.99 CAD Canada-wide. Orders over $50 ship free.
HOW LONG DOES SHIPPING TAKE?
We ship orders within 3 business days. Once your order ships, it will arrive within 3 -10 business days. Please email firstname.lastname@example.org
HOW DO I CANCEL MY ORDER?
Email email@example.com as soon as possible—if your order is still processing, we are happy to cancel your order! We can’t cancel orders once they’ve been prepared for shipping.
HOW DO I RETURN AN ITEM?
All sales are final. However we want you to be happy with your order, so if you wish to return something, please reach out to firstname.lastname@example.org. All returns must be processed within 30 days of receiving the order.
In order to process a return, Order number is required, and refund will be processed to original form of payment. Please note, your original shipping charges will not be refunded.
Credit card refunds usually take 5-10 business days to appear on your statement.
WHAT SHOULD I DO IF I RECEIVE THE WRONG PRODUCT?
If you received a product different from the one that you ordered, we apologize! Reach out to us email@example.com and we will make sure the correct 19/99 Beauty product gets to you.
For additional information on our products, please reach out to firstname.lastname@example.org
IS 19/99 BEAUTY CRUELTY FREE?
Yes all 19/99 Beauty products are cruelty free.
ARE 19/99 BEAUTY PRODUCTS CLEAN?
We believe in science, not marketing hype. All products are free of harmful ingredients, synthetic fragrances, and are cruelty free. If you would like more information about ingredients in a specific product, send us an email at email@example.com
ARE 19/99 BEAUTY PRODUCTS VEGAN?
Yes all 19/99 Beauty products are vegan.
WHERE IS 19/99 BEAUTY MANUFACTURED?
We work with the best global manufacurers. Our current products are made in Canada, Italy, and Ireland. The origin of each product is listed on each product page.
IS 19/99 BEAUTY GLUTEN-FREE?
We can not guarantee our products are 100% gluten free, however none of the ingredients include gluten.
WHEN WILL MY PRODUCTS EXPIRE?
Our High-Shine Gloss expires 12 months after opening. Our Precision Colour Pencil expires 18 months after opening.
CAN I RECYCLE MY 19/99 BEAUTY PRODUCT?
High-Shine Gloss Recycling
Our tube is made of PEG plastic, which is a common household plastic. Once you are finished with your gloss, you can recycle with your household plastic.
Precision Colour Pencil Recycling
Recycle the pencil cap with your household plastics. The Precision Colour Pencil barrel is cosmos certified organic, and can be included in your household compost.
Remove stickers from 19/99 envelope and include with your paper recycling. Our mailers are also made from recycled paper, and can be included in your household recycling.